Delete Account & Data - PayNex
Last updated: 4 August 2026
PayNex is an attendance and payroll service built and operated by OGem Systems ("OGem",
"we", "us") for the companies that use it and their people. Accounts are
created by each company's administrator - there is no public sign-up - so account deletion is
handled directly by an administrator on your behalf.
How to Request Deletion
To request that your PayNex account and associated data be deleted, do either of the
following:
- Ask your company's administrator (HR or CEO) to deactivate and delete your account
from the Manage Employees screen in the app, or
- Email mukhtarfarhan22@gmail.com with your
username and the request. We will action it within 14 days and confirm by email.
What Gets Deleted
- Deleted: your login credentials, account profile (username, role,
region), and your ability to sign in to the app.
- Retained: business records you created or were associated with while
using the app - such as work orders, quotations, invoices, expenses, vendor bills, and
attendance history - are kept as part of your employer's operational and financial record-keeping,
even after your account is deleted. These records are not linked to a working login once
your account is removed.
Retention Period
Account credentials and profile data are deleted within 14 days of a verified request.
Business records described above are retained for as long as required for your employer's operational
and financial record-keeping obligations.
Contact
Questions about this process can be sent to
mukhtarfarhan22@gmail.com.